Support

Assalamu alaikum, brother. We’re here to help. Email us any time and we’ll reply as soon as we can, in sha Allah.

Common questions

How do I restart my streak after a slip?

Open Me → Journey → I slipped · restart my streak, tap I slipped at the bottom of Home, or tap Already slipped? Start tawbah on the Panic Button screen. You’ll go through short tawbah steps, then start fresh. Your history and best streak are kept.

I reinstalled the app or got a new iPhone. Where is my progress?

If you were signed in to iCloud, Mishkah restores your journey automatically a few seconds after opening. Check Me → Your data → iCloud backup to see the status, and make sure iCloud is turned on for Mishkah in iOS Settings.

How do I restore my Mishkah Pro purchase?

Go to Me → Membership → Restore purchases, signed in with the same Apple Account you used to subscribe.

How do I cancel my subscription?

On your iPhone, open Settings → [your name] → Subscriptions → Mishkah and tap Cancel. You keep Pro until the end of the period you paid for.

How do I keep Mishkah private on my phone?

In Me → Privacy you can turn on Face ID lock, hide the app in the app switcher, and switch to a neutral app icon. Reminders never mention what Mishkah is for.

How do I delete my data?

Me → Your data → Delete my data erases everything from your iPhone and from your iCloud backup. This can’t be undone.

I need more help than an app can give

Please reach out to someone you trust, a local imam or counsellor, or find a free helpline in your country at findahelpline.com.